Irene and I are very pleased with the excellent management that Liz and Bruce continue to provide for our Belvedere condo. We appreciate their professionalism and attention to detail as well as follow through to ensure that we have good quality placements, guests are properly vetted and our property is well taken care of thereby ensuring the integrity and top of the line condition the condo is in. In addition, the revenue stream that has been achieved since we purchased last June has been very good, with minimal vacancies.
It really is optimal to have continuity in management, which we appreciate by having Victoria Prime looking after our condo/asset, as we can rest assured that the quality of guest is high and all of the little property management details are attended to, thereby reducing our worry factor. To sum up, Irene and I are very happy with your excellent customer service and focused service delivery of personalized property management, and look forward to our on going relationship.
When my wife and I purchased our condo at the Astoria in downtown Victoria, we had planned to 'self- manage' the rentals. We soon realized that would not be possible. The amount of time, work and care, required the expertise of professionals. The first time we met Liz and Bruce it was obvious they were what we needed.
The dynamic "Victoria Prime" team of Liz and Bruce have been managing our condo at the Astoria in downtown Victoria from that day onward. They have that "get it done" work ethic that seems so scarce these days. Lizzie's eye for detail and amazing people skills, combined with Bruce's strong technical skills (he's a real people guy too!) make them the perfect pair. They deserve their reputation as the best hosts in Victoria! They really do care about making your visit a wonderful memory.
It is my sincere pleasure to recommend Liz and Bruce of Victoria Prime to manage your property or find you the perfect place to stay. Both Liz and Bruce truly live the credo that excellence is a journey, not a destination!
We have had the pleasure of having Liz and Bruce manage our vacation rental condo and we have also rented a wonderful unit from their wide selection of offerings on the VP website. Our experience in both cases has been tremendous. Both Liz and Bruce show a perfect balance of professionalism and a personal touch. The peace of mind that comes with having such a competent team as our property management group is worth its weight in gold. We highly recommend the team of Liz and Bruce at Victoria Prime to both represent you as a property manager and to provide excellent customer service if you are looking to rent one of the offerings they manage.
I can't say enough about how great it has been to work with Victoria Prime. We met Liz and Bruce as renters and were so impressed with them, their personal service, quality of the rental unit, trustworthiness, and enthusiasm for what they do that we chose them to represent our property when we purchased in Victoria. We know that our renters receive the same wonderful service and attention that we did and that our home is cared for as if it was their own. Working with Liz and Bruce really has been our pleasure and we look forward to our continued relationship as both clients and friends.
Liz and Bruce at Victoria Prime have been managing our property for about a year and a half, with a steady stream of tenants-by-the-month when were not here. It says a lot about the choice of guests and the care Victoria Prime provides that everything is beautifully maintained and that any issues are dealt with promptly. They pay tremendous attention to the people side of their business which has meant not only have relations with us and the tenants been excellent but with our neighbours too. The continuity, the personal touch, the prompt service have made this a pleasurable relationship with the reassurance that our property is in excellent hands.
We have used three different property/rental managers for our condo and Victoria Prime has been the most professional and pleasant to work with. As a property owner, we appreciate their efficiency and reliability. We feel like we are in good hands, and can rest assured, knowing that everything is being looked after well.